We ship both domestically within Australia and internationally.

Shipping costs are calculated at checkout based on the weight and dimensions of your order. For larger quantities, custom orders, or special requests, contact our team for a tailored shipping quote.

Every order is made to order and processed and dispatched within 2–3 weeks. Shipping times vary based on location and are calculated at checkout.

Yes, express shipping is available. If you require your order urgently, select express shipping at checkout or contact our team to discuss options

Yes, orders can be collected from our studio at: 

353 Albert St, Brunswick VIC 3056 

⏤ Collection hours: Tuesday to Friday, 10:30 am – 3:30 pm Please contact our team before attending to ensure your order is ready for collection. 

Yes, all orders include tracking, which will be provided at dispatch.

We do not offer refunds for change of mind or incorrectly ordered items, but we’re happy to provide an exchange or store credit for eligible returns. Items must be returned in their original, unused condition to qualify.

No, as all custom and bespoke orders are made specifically to your specifications, they are final sale and cannot be returned or exchanged.

If your item doesn’t meet our quality standards, we’ll make it right. Contact us within 3 days of receiving your order at info@mademeasure.com with photos of the issue. Once approved, we’ll provide return instructions. Items must be returned within 7 working days.

To request a return or exchange, email us at info@mademeasure.com with your order details. If eligible, we’ll provide instructions on how to proceed. All returned items must be in new, unused, and resaleable condition, and tracking details must be provided.

We offer exchanges or store credit for eligible returns. Refunds are only available for faulty items, excluding the original shipping cost.

If you receive an incorrect item, please contact us at info@mademeasure.com, and we’ll arrange a replacement.

While we do not offer a formal warranty, we stand by the quality of our craftsmanship. If you experience an issue with your product that you believe is a fault, please reach out to us at info@mademeasure.com, and we’llassess on a case-by-case basis.

Choosing the right handle depends on both function and aesthetics. We recommend considering the overall style of your space, the scale of your joinery, and how the handles will feel in daily use. Creating a full-size template from light card and testing placement on your cabinetry can help visualise the final look before ordering.

Each handle style comes in a selection of sizes, detailed on the product page. For cabinetry and drawers, we recommend ensuring the handle is proportionate to the size of the door or panel. For larger doors or integrated appliances, a longer or more substantial pull may provide better functionality. If in doubt, our Studio team can assist with selection.

• Single fixing handles attach with a single point of contact, making them ideal for leather tabs and loop-style pulls. 
• Double fixing handles, also known as rear-fix handles, are secured at two points for greater stability, making them well-suited for larger doors and heavier use. 
• Face fixing handles are installed on one side of a door, with no visible fixings on the reverse. These are commonly used on pivot doors or full-height cabinetry, where a pull function is only required from one side. 
• Back-to-back fixing handles are installed in pairs, with one handle on each side of the door, allowing seamless push or pull functionality from both sides. These are often used on pivot doors, entrance doors, and large sliding doors where access is required from both directions.  

All handle dimensions, fixing details, and installation requirements are listed on the product page. If you’re unsure, we recommend consulting with your cabinet maker or designer before purchasing to ensure compatibility.

Yes, leather swatches are available for purchase via our website. If you’re a designer or trade client working on a larger project, get in touch to discuss sample options. We’ll do our best to accommodate your needs.

We do not recommend leather-wrapped handles for outdoor use. Leather is a natural material that will be affected by moisture, UV exposure, and temperature changes, which can cause premature wear. If you require a durable outdoor option, we offer a selection of solid metal hardware designed to withstand the elements.

Yes, all MadeMeasure handles come with compatible screws. If you require a custom screw length or specification, you may need an Interscrew Extension, which is available for purchase on our website. Additionalinterscrews can also be purchased separately. If you’re unsure about what you need, please contact our team for guidance.

No. We strongly recommend waiting until your handles arrive before pre-drilling to ensure the most accurate placement. Leather thickness can vary slightly, so pre-drilling without the actual product in hand may lead to misalignment.

Installation is straightforward, though we always recommend using a professional tradesperson for the best result. You can find full installation instructions on our Installation Page. If you need further assistance, please contact our team.

Recessed pulls require a precisely cut rebate or recess in the joinery to ensure they sit flush. We strongly recommend professional installation by a cabinet maker or joiner to achieve the best fit. Always ensure you have received the handles before cutting the recess, as leather thickness can vary slightly.

We supply standard threaded flat-head, countersunk screws with our leather recessed pulls. If you require a different specification for your project, please contact our team for advice.

The projection of the handle (how far it extends from the joinery) is up to you. Leather handles are flexible, allowing for different levels of projection depending on your preference. Some people prefer a flatter look, while others opt for a greater arch. Just ensure you leave enough room for a comfortable grip when positioning your handle.

MadeMeasureinterscrews have a smooth post with a fixed length and are secured with a cap once installed, creating a seamless finish. To select the correct size, factor in your joinery thickness plus the leather handle, tab, or loop thickness. If additional length is required, interscrew extensions are available for purchase.

No. Leather is a natural material that is not suited to outdoor exposure, as moisture, UV light, and temperature fluctuations can cause it to degrade over time. If you require a durable outdoor option, we offer solid metal hardware designed to withstand the elements. Contact our team for recommendations.

• Rear-fix handles are secured from the back of the cabinetry, meaning the fixing is hidden from view.
• Face-fix handles are mounted from the front, with no visible fixing at the rear of the door.
• Back-to-back handles are installed on both sides of a door, allowing for access from either side. These are commonly used on entrance doors, large sliding doors, or pivot doors.

No. Leather is a natural material that is not suited to outdoor exposure, as moisture, UV light, and temperature fluctuations can cause it to degrade over time. If you require a durable outdoor option, we offer solid metal hardware designed to withstand the elements. Contact our team for recommendations.

We use the highest-grade Italian vegetable-tanned leathers, sourced for their durability, rich texture, and environmental integrity. Our leather meets the strictest global environmental standards, free from chrome, PCP, AZO dyes, cadmium, pesticides, and formaldehyde. For more details, visit our Materials Library.

Yes. Leather is a natural material that softens and develops a rich patina with use, deepening in colour and character over time. Some finishes, such as Natural Leather, patina more than others. For a detailed understanding of how each finish evolves, visit our Materials Library.

It depends on the finish. Aged Brass undergoes specialised techniques and is lacquered to preserve its patina, while other finishes like Satin Brass and Polished Brass are electroplated for durability. Our Satin Stainless Steel has a No.4 brushed finish for a refined, low-sheen appearance.

No. PVD coating is available on selected brass finishes, such as Polished Brass, for enhanced durability and tarnish resistance. If you need a specific coating, check the product details or contact our team.

• Leather: Wipe with a damp cloth and condition occasionally with a wax/silicone-free leather conditioner. Avoid prolonged exposure to direct sunlight and moisture. 
• Metal: Clean with a soft cloth and mild detergent. Avoid abrasives that could damage the finish. 
• Timber: Dust regularly and apply a wood polish or oil as needed to maintain its natural beauty. 

For in-depth care guidelines, visit our Care Guide. 

Yes, we offer trade accounts for architects, interior designers, builders, and industry professionals. A trade account provides access to exclusive pricing, priority support, and tailored solutions for commercial and residential projects. To apply, please head to our Trade Page.

Yes, we offer trade accounts for architects, interior designers, builders, and industry professionals, providing exclusive pricing, priority support, and tailored solutions for commercial and residential projects. We also accommodate bulk and commercial orders for large-scale projects. If you require a high volume of products, contact us to discuss lead times, logistics, and specific project requirements.

We offer a range of customisation options, including: 

• Custom sizes for select products 
• Powder-coating and bespoke finishes 
• Alternative leather options 

For detailed information on available customisations, contact our team, or log in to your Trade Account to make requests direct from the Product Page. 

We carefully select our leathers for their quality, durability, functionality, and sustainability to ensure the best result. Because of this, we do not typically accept client-supplied materials. If you're looking for specific colour options, please contact our team to discuss availability. Minimum quantities may apply.

Lead times vary based on order size and complexity. Standard trade orders typically ship within our regular 2-3 week production timeframe, while custom and bespoke orders may require additional time. If you have a specific deadline, let us know before placing your order.

Trade orders for standard products may be eligible for exchange or store credit, subject to our return policy. However, custom and bespoke orders are final sale due to their made-to-order nature.